Accounts Receivable Associate

Description

Accounts Receivable located 100% onsite in Orlando, FL.  No remote, hybrid, or part-time candidates will be considered.

Work Hours: Monday–Friday, 8am-4:30pm EST

Main Responsibilities

• Execute daily collections tasks including follow-up on unpaid claims and resolution of denials.
• Analyze aging reports to identify trends and prioritize collection efforts.
• Collaborate with internal departments to resolve billing and payment issues.
• Document collection activities and outcomes in compliance with company policies.
• Support development and refinement of work instructions and SOPs.
• Assist in training new team members and sharing best practices.
• Ensure compliance with HIPAA and other regulatory standards.
• Perform account adjustments, write-offs, and reconciliations with proper documentation.
• Stay informed on payer-specific requirements and industry regulations.
• Recommend process improvements to enhance operational efficiency.

Education

• High School Diploma or GED required. Associate’s or Bachelor’s degree preferred. Equivalent combination of education and experience accepted.

Experience

• Minimum 3 years of experience in healthcare collections or revenue cycle operations.
• Experience with Durable Medical Equipment (DME) billing preferred.
• Strong understanding of payer guidelines and denial management.
• Proficiency in billing and collections software (e.g., Brightree, XIFIN).

Skills

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Excel and reporting tools.

Licenses and Certifications

• None required; certifications in medical billing or RCM are a plus.

Language Proficiency

• English required; bilingual skills are a plus.