Collections Analyst I

Description

8-5 pm ET, Must be onsite Tuesday, Wednesday

Must have 1 year experience within the past three years using SAP and Get Paid.

4 year degree – Accounting/ Finance preferred

Specialized skill training/ certification a plus.

Must be local to the following areas: Charlotte, NC , Marlton, NJ , Tewksbury, MA ,Uniontown, PA

Top skills

•  B2B collections experience, good communication skills, good excel skills, multi- tasking (huge part of role)

Core responsibilities and tasks

• Drive proactive improvements to Collections effectiveness
• Provide impactful proactive action plans via frequent monitoring of past due percentages
• Create and execute strategic action plans to enhance cash slow timeliness
• Ensure SLA’s are met and partners with extended Shared services team to improve performance
• Challenges Status quo and actively participates in Continuous Process Improvement Projects and Kaizen Events Pe rforming root cause analysis, drives process improvement to ensure further process efficiencies
• Drive process and ensure goals are met, by participating (and leading if necessary) governance calls
• Timely collections and resolution of past due accounts receivable for assigned customer accounts
• Develop and maintain positive and effective relationships with external accounts and internal stake holders
• Work closely with customers and cash applications department to resolve open credits and refunds
• Lead initiatives to improve DSO, involving various internal stake holder groups

Knowledge & Experience:

• 5+ years of B2B Collections work experience & sound knowledge of collections process
• Excellent written and verbal communication skills
• Must be proficient in Microsoft Excel, Word, and Outlook
• SAP and Get Paid experience

Additional Dimensions:

• Processing collections for Accounts and providing oversite to the third party team that is processing collections.
• Advising and supporting the third party firm on escalated issues
• Proactive and analytical role to look for process improvements
• Proactively lead efforts that lend to continuous improvement opportunities
• Identify and execute initiatives to improve DSO