Demand Planner

Description

Hybrid work environment - 3 days in office (Tues-Thur) with Mon/Fri WFH

No additional medical screenings are required

Responsibilities:

• This role will drive the monthly S&OP process by collaborating with business leadership and operations, balancing current and long-term demand trends against supply capacity and inventory management goals.
• This role will create value by taking the lead on various risk mitigation activities and efforts to seize business opportunities.
• Ability to recognize and manage cause and effect relationship across a wide variety topics impacting supply and demand is essential (Supply Chain, Marketing, Regulatory, QA, Compliance, Stewardship, Master Data).
• This role would also be responsible for the end-to-end fulfillment process including order to cash order entry

Knowledge/Skills

• Collaborates with key business partners while strengthening the Sales & Operations Planning relationships between Marketing, Sales, Operations, Finance, and our customers.
• Ability to independently lead cross functional teams/discussions driving to solutions of complex problems.
• Define, implement and refine cross-functional processes to align with standard Sales & Operations best practices among other business units.
• Communicates and coordinates meetings with key influencers (Marketing, Master Planning, Controlling, Sales Support, Quality) to align on mitigation activities along with action plans to resolve critical business risks.
• Advocates for change management, to ensure there is Operations and Business alignment on risk and opportunities of changes prior to implementation (Forecasting, Asset, Strategy, Risk Mitigation, Etc.)
• Ability to maintain effective and open communication with internal customers, ensuring customer service levels are being met and management is kept informed.
• Serves as a key partner for the commercial team, driving resolution on identified risks and opportunities to achieve short- and long-term business initiatives.
• Effectively and efficiently manage order to cash process activities such as expediting, basic returns, back order monitoring, sample and zero-dollar orders, consignment order process, and removing obstacles that may impact customer requirements and Client’s ability to satisfy them.

Education

• BA/BS Degree with 8+ years in Supply Chain, Logistics or related business experience

Experience

• Demonstrated ability to independently lead cross functional teams/discussions driving to solutions of complex problems.
• Experience with extracting and managing mass data from an ERP data warehouse extraction tool.
• Proficient in MS Excel data mining; including pivot tables, v-lookups, report creation, and graphing.
• Strong presentation skills.
• Strong analytical and strategic thinking.
• Strong communication skills with all levels of the organization.
• Experience interacting with customers in a helpful and friendly manner to understand their needs.