Skilled Vehicle Technician (Grade H)

Description

Responsible for:

• The servicing, maintenance and repair of vehicles and equipment in order to maximise their operational availability, safety and effectiveness.
• Maintaining standards of workmanship and vehicle and equipment availability rates that are equivalent or better than best practice for Council transport fleets.

 

Job Summary:

• Undertake the inspection, maintenance and repair of vehicles, plant and equipment including other repairs and modifications on vehicles and equipment that require specialist skills and experience as identified in the person specification attached.
• Prepare and present all types of vehicles and motorcycles to appropriate approved testing stations and achieve a high pass rate, Undertake MOT tests on appropriate vehicles presented to the Council’s MOT bay.

 

Role requirements:

• To undertake a wide range of tasks in the vehicle workshop which require the use of specific knowledge and skills as identified in the Person Specification.
• To undertake scheduled inspections and services to vehicles and equipment to a high standard and within agreed timescales.
• To undertake safety and maintenance inspections of vehicles and equipment operated by contractors to the Council.
• To complete accurately all other appropriate and required records, including timesheets, driving hours etc.
• To identify, locate, order and collect parts as necessary to ensure works are undertaken within agreed timescales in order to maintain the operational efficiency of vehicles and equipment, including liaison with suppliers, manufacturers and/or their agents.
• To understand the Health and Safety risks identified for the Vehicle Workshop environment and ensure that all mitigating procedures and practices developed from the Risk Assessments are implemented. To notify the
• Workshop Supervisor immediately of any identified hazards or safety concerns.
• To keep nominated own work-area free from hazards and in a clean and tidy condition and assist others in keeping the whole of the Vehicle Workshop environment in a similar condition.
• To use and operate all equipment in the workshop in an appropriate manner and, once used, return it to the appropriate storage area.
• If a nominated key holder, to unlock and secure the workshop area if the Workshop Supervisor is not available to do so.
• To identify and then manage own workload effectively in line with agreed service priorities and prescribed standards, when
• the Workshop Supervisor is not available or if working away from the vehicle workshop.
• To undertake restricted administrative duties in the absence of the Senior Vehicle Technician to ensure the effectiveness of the vehicle workshop and the delivery of its service standards.
• To keep any protective clothing or footwear issued to you in a clean and smart condition and ensure that they are cleaned in accordance with the manufacturer’s washing/cleaning instructions.
• To attend when required, receive appropriate training and certification(s) as identified by the Workshop Supervisor.
• To provide familiarisation training, where appropriate to do so, to others prior to their driving or operating equipment.
• To drive vehicles as required, either to collect, deliver, road test, or to attend testing stations, specialist repairers or other repairers.
• To undertake inspections of cars, light vans, purchased by staff of the Council and provide a current market valuation using appropriate professional guides held by the Workshop Supervisor.
• To use appropriate Information Technology as instructed and in accordance with training provided.

   

Corporate Responsibilities

• Actively contribute to the council’s priorities and outcomes in a way that promotes a ‘one organisation’ approach.
• Develop and maintain positive relationships with colleagues, stakeholders and communities to ensure the council and the directorate strategic priorities are effectively implemented.
• Promote equality among all staff and ensure that services are delivered in a non-discriminatory way, that is inclusive of all disadvantaged groups.
• Support organisational change and learning, following and implementing appropriate systems of self-development, communication and engagement, quality measures, monitoring and review in delivering the functions of the role.
• Promote sustainability, including encouraging a culture of innovation and accountability amongst all council staff.
• Actively participate in all service / team activities, having regard to the council’s corporate priorities and outcomes, as set out in the Strategic Plan.
• Continuously improve systems and processes and, as part of our Smarter Together Transformation programme, modernise our core support and enabling functions to improve effectiveness and efficiency
• Promote and actively participate in the programme of service reviews and transformation projects to improve the council’s operational effectiveness.
• Utilise new ways of working to champion our diverse communities and secure effective outcomes for the council’s residents.

    

People

• Work collaboratively with the council’s partners and stakeholders to inform decisions, ensuring that this supports the delivery of specific service programmes and deliverables.
• Work with management to ensure clarity around expected outcomes and standards, with clear lines of accountability.
• Encourage and promote a culture of learning and workforce planning that enables staff to realise their potential, manage their careers and therefore improve outcomes for Tower
• Hamlets’ residents.

  

Finance

• Effectively manage budgets and income delivery targets ensuring that resources are deployed in line with agreed priorities. Ensure that opportunities for efficiencies are systematically explored and developed and drive down spend where appropriate. [if / where applicable]
• Work with management to ensure services that are delivered or procured represent value for money

  

 Service

• To identify and repair non-notified faults on all operational vehicles and equipment in liaison with the Workshop Supervisor within agreed timescales.
• To attend breakdowns and attend other Council depots/other locations as required in order to service or repair equipment and vehicles.
• To prepare within required timescales, and present at required times and dates, all types of vehicles and motorcycles to appropriate VOSA approved testing stations and achieve a first time pass rate of at least 90%.
• To accurately complete all service repair documentation and ensure that information is stored in a correct manner.

 

Performance

• To monitor and assist in routine audits of imprest stock levels and advise the Workshop Supervisor when they are approaching an agreed minimum.
• To test and audit, as required, the work of other colleagues in the vehicle workshop.
• To keep abreast of professional developments and best practice in all areas of vehicle and equipment repair operations, attending Continuing Professional Development Courses as appropriate, and applying updated knowledge.
• To act as a mentor and provide guidance and support to other colleagues and/or any apprentices or trainees working in the vehicle workshop.
• To participate in the Council’s Professional Development Programme (PDP) in the achievement of targets ensuring these are met within the agreed time scale.

  

Other conditions:

• To carry out other duties and responsibilities commensurate with the level of the post as directed by the Corporate Director/Director/Head of Service.

 

  

Qualifications

• Hold an appropriate vehicle technician qualification (equivalent: NVQ Level 2 or above).
• Hold a full, clean car Driving Licence and Motorcycle Driving Licence (150cc minimum).
• Hold an appropriate PCV DD restricted (minimum) and/or HVG Class 2 (minimum) driving licence.
• Qualified to be an experienced MOT vehicle examiner.
• Must hold an appropriate MOT vehicle examiner certificate for Class 4, (Class 5) and Class 7 vehicles.

   

 

Skills & Experience

• Demonstrate at least two years’ experience of undertaking routine, multiskilled, working on cars, light vans and heavy vehicles that are similar to those operated by the Council as well as any specialist equipment attached.

 

 

Ability to demonstrate experience and knowledge of undertaking repairs to:

• Hydraulic and/or Pneumatic systems
• Body panels
• Electrical systems
• Pedestrianised
• Vehicles and Motorcycles
• Horticultural and
• Agricultural Equipment
• Experience of preparing and presenting vehicles to VOSA testing stations.
• Demonstrate experience and knowledge of using Welding equipment

A level of experience and knowledge of:  Paint Spraying  Fabrication Knowledge of basic hazards, and appropriate working practices, within a Vehicle Workshop environment

• Building relationships: Seeks opportunities to build positive relationships with people from other teams and partners.
• Developing networks:Seeks opportunities to build positive relationships with people from other teams and partners.
• Making it a better place to work: Looks for ways to help build team spirit and work effectively with other team members.
• Collaborating: Shares information and engages others in a timely way to achieve the best outcomes
• Communicating clearly: Ability to present information on complex issues clearly and concisely, both orally and in writing
• Listening, acting & coaching: Role models and champions a coaching culture across the Council and with partners
• Managing change: Ability to facilitate, lead and manage appropriate change at a pace required for the further improvement and success of the Council
• Being approachable: Approachable and actively seeks feedback from others to improve how they do things