Vendor Operations Manager

Description

Scaled Partnerships Vendor Strategy & Operations Manager

Onsite New York, NY or Menlo Park, CA

Top 3 must-have HARD skills:

• Exceptional analytical and problem-solving acumen
• Excellent communication skills, both written and verbal, to communicate with internal and external stakeholders
• Experience with data analysis tools, such as Excel, SQL, or Tableau

Requisition Description

• The Scaled Partnerships Vendor Operations Manager will work with our team of outsourced Media Experts around the globe to ensure they are effectively deployed to deliver value to creators and AI enthusiasts, helping them grow and achieve their potential.
• The Vendor Operations Manager will lead strategy and operations infrastructure to support the successful deployment of Scaled Partnerships’ third party vendors.

• Strategy and operations: drive strategic initiatives and operational excellence, partnering with leadership and cross-functional teams to define vendor goals, optimize performance management, and implement cutting-edge tooling to achieve significant business outcomes.
• Workforce operations: resource allocation planning, forecasting and deployment, timelines and workflows, oversight of vendor and Outsourced Partner Management R&Rs
• Operations optimization: lead transformational operational optimization initiatives, leveraging strategic planning to significantly enhance vendor performance and elevate service delivery. Regularly present data-backed results and strategic recommendations to leadership.
• Operations planning and monitoring: support capacity planning, maintenance and monitoring, coordinate participation in business review calls, as well as vendor reporting
• Management of vendor resources and budgets: oversee vendor OpEx spend and footprint optimization, aggregating regional forecasts and actuals, providing quarterly forecasts to finance and leadership and coordinating PO accruals process
• Governance and compliance: ensure compliance with contractual agreements and oversee governance processes related to vendor operations

Minimum Qualifications

• Bachelor's Degree in Business Administration, Management, Engineering, or Finance
• 10+ Years of progressive experience in strategic consulting, large-scale operations management, program leadership, or global vendor management, ideally within a fast-paced, high-growth technology environment.
• Exceptional analytical and problem-solving acumen, with a proven ability to dissect complex operational challenges, identify root causes, synthesize data-driven insights, and formulate innovative solutions that drive measurable improvements. Strong collaboration with analytics teams to translate insights into actionable strategies.
• Excellent communication skills, both written and verbal, to communicate with internal and external stakeholders
• Demonstrated leadership and stakeholder management capabilities, overseeing global vendor teams, cultivating high performance, and championing continuous improvement and innovation across complex operational landscapes.
• Experience in technology company or startup, particularly managing partners or vendor teams
• Experience with data analysis tools, such as Excel, SQL, or Tableau