Program Manager

Description

Top 3 must-have HARD skills:     

• Program and Project Coordination. Drive projects from start to finish.
• Being comfortable with numbers and dashboards. Need to crunch numbers and forecast capacity.

Remote - Strong preference for PST. Open to MST and CST.

• PM with 4+ years of program management
• Strong data & analytical skills
• Experience influencing others across multiple teams within the organization and cross functionally
• Self-directed, detail oriented, and highly organized with the ability to prioritize multiple functions and tasks while managing work time efficiently
• Strong written and verbal communication skills and experience fostering positive, cross-functional working relationships

Minimum Qualifications:

• BA/BS degree 4+ years of coordination, recruiting, program management or operations experience
• Strategic Thinker Strong data analysis and analytical skills
• Strong written and verbal communication skills and experience fostering positive, cross-functional working relationships
• Experience influencing others across multiple teams within the organization and cross functionally
• Experience leading multiple strategic projects/initiatives with limited oversight
• Experience presenting organizational and process flow content to audiences
• Self-directed, detail-oriented problem solver Highly organized with the ability to prioritize multiple functions and tasks while managing work time efficiently

Preferred Qualifications:

• Knowledge of project planning methodologies
• Knowledge of CSM and FBR tools
• Recruiting operations experience
• Change management
• Knowledge of recruiting and hiring processes

Job Description:

We are seeking an experienced and highly organized Program Manager to lead and optimize the candidate review process for our product and infrastructure pipelines. This role is critical to ensuring a smooth, efficient, and high-quality evaluation process that supports our hiring goals and drives the success of our teams.

Key Responsibilities –

• Own end-to-end management of the candidate review process for product and infrastructure hiring pipelines.
• Collaborate closely with recruiting, engineering, product, and infrastructure teams to define and refine review criteria, workflows, and timelines.
• Coordinate and facilitate candidate review meetings, ensuring all stakeholders are aligned and feedback is captured effectively.
• Develop and implement process improvements to increase efficiency, reduce bottlenecks, and enhance candidate experience.
• Track and analyze key metrics related to candidate review throughput, quality, and outcomes; provide regular reports and insights to leadership.
• Manage communication and follow-up with candidates and internal teams to ensure timely progression through the review stages.
• Partner with cross-functional teams to align candidate review processes with broader hiring strategies and organizational goals.
• Drive adoption of tools and technologies that support candidate review workflows.
• Identify risks and issues in the review process and proactively develop mitigation plans.
• Serve as a subject matter expert and point of contact for candidate review process questions and escalations.

Qualifications –

• Proven experience in program or project management, preferably in a recruiting, talent acquisition, or technical hiring context.
• Strong understanding of product and infrastructure engineering roles and hiring pipelines.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities and drive projects to completion in a fast-paced environment.
• Data-driven mindset with experience using metrics to inform process improvements.
• Proficiency with project management and collaboration tools.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively across diverse teams and influence without direct authority.

Preferred Qualifications

• Experience working in a technology company or large-scale engineering organization.
• Familiarity with client’s hiring processes and tools.

Good to have skills:        

• Knowledge of CSM and FBR tools
• Change management and recruiting

Typical Day in the Role:

• Partnering with the vendor team who does all the scheduling. Building out training for new reviewers.
• Working with the business to streamline processes to scale.
• Working with the recruiting team to ensure there is packet volume. Forecasting.