Vendor Program Manager

Description

Onsite only - MPK preferred (PST time zone)

Hybrid schedule is possible

loop- vendor management/communication and problem solving

Top 3 must-have HARD skills:     

• Understanding of vendor outsourcing (vendor managers)
• 3rd party service providers
• monitor and measure performance based on KPIs, day to day monitoring, hands-on, root cause analysis, course correction, improvement
• Not an expert on product, but have all the operational rigor in place,
• Program management - multiple projects, on timeline, budget calculation
• Working with vendors- is staffing correct, contractual and security issues - oversite of vendor team
• Data analysis- raw data, pivots, find patterns, provide insights to help make decisions

Good to have skills:        

• writing SQL queries would be excellent
• Working across global team
• ads ecosystem
• Similar space in tech - not logistics/shipping
• Seeking someone with minimal ramp up

Job scope:

• Vendor Program Manager with 6+ years of experience with strong operational and vendor management background, an effective communicator that can project manage large initiatives, and effectively update cross functional stakeholders at all levels.
• Client is seeking a Vendor Program Manager who is passionate about operational rigor, technology, and innovation to join the Business Acceleration Solutions (BAS) team which provides businesses with the solutions they need to operate and grow with Client.
• Depending on a business’ needs, BAS will connect them with in-house engineers, recommend the right partners, or develop a customized combination of both.
• We are seeking an experienced Vendor Program Manager to join a team that is responsible for vendor activation, vendor strategy, and operationalizing programs which help partners succeed.
• The team thrives at the intersection of operations, strategy, programs, and data.
• The ideal candidate can operate in complex cross-functional environments and has a keen understanding on how to apply vendor resources as an operational superpower.
• As an expert in the business partner ecosystem, you will engage cross functional teams as a programs advocate, drive operational efforts across BAS teams, and work closely with vendor teams on delivering value for business partners.

Responsibilities

• Lead business unit vendor and operational strategy, implementation, and help internal teams activate vendors for program delivery and day to day operations
• Work with BAS teams to evaluate current workflows to proactively identify operational gaps or conflicts in existing processes, develop solutions, and create proposals for key stakeholder and leadership buy-in
• Serve as primary contact for cross functional partners and as a subject matter expert, providing guidance and advice for operational best practices and vendors

Minimum Qualifications

• Bachelor's Degree or equivalent 6+ years of experience in program management, vendor management, operational strategy, or equivalent experience
• Experience applying critical problem solving skills with demonstrated experience proposing solutions and enhancing operational performance
• Experience presenting complex policy related content to general audiences and senior business executives

Preferred Qualifications

• Experience working in roles within digital marketing
• Familiarity with Client products and third party ecosystem PMP, CAPM, or other relevant project or vendor management certifications;