Customer Care Specialist

Description

Prefer candidates within commutable distance of a client office (Baltimore, Houston, Chicago, Boston, DePere, Louisville) for occasional in-office presence.

Summary

• Coordinates pricing and contracting for sales team across many different departments, responsible for efficient and accurate data entry and maintenance of customer information, stays up to date with utility requirements and provides technical support to stakeholders, communicates clearly and concisely when interacting with others verbally or via email.

Energy industry introductory position that requires the following:

• proficiency in Microsoft applications, strong analytical and organizational skills, excellent written and verbal communication skills, ability to build and maintain trusting relationships and capable of maintaining confidentiality.
• Demonstrates flexibility, a positive attitude, and enthusiasm to learn with a strong attention to detail.
• This is a fast-paced and teamwork environment and requires the ability to work under pressure and daily deadlines.
• Bachelor’s degree is not required but preferred.
• Experience with Salesforce or CRM systems is a plus for this role.
• Laptops will be provided by client.