Office Administrator

Description

This is a full-time position Monday through Friday. Candidates should be flexible to work a 7.5-hour shift between 8:30 AM – 5:00 PM, with a one hour lunch. Onsite, no exceptions.

FINGERPRINTING IS REQUIRED for this job assignment.

Primary Responsibilities

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Assist with operations and day to day workflow of the General Office.
• Assist with management of agent license requirements; resident and non-residence requirements, license renewals, and funds related to contract and license functions
• Support agency management in the on-boarding of new agents
• Participate in event planning for training sessions, kick-off events and other meetings

Qualifications

• The ideal candidate should have 3+ years or more of customer service and administrative experience
• Strong computer skills with proficiency in the Microsoft Office Suite, comfortable working with PowerPoint and Excel
• Will train on SharePoint and OneNote
• Demonstrated ability to multitask effectively and problem solve
• Strong written and verbal communication skills required

Training & Development

• You will receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing.
• Coaching and feedback are provided to help you gain the necessary skills to be successful.

Nice-to-Have Skills:

Preferred Qualifications:

• Knowledge of Life Insurance
• Previous work experience in a professional corporate environment