Business Systems Analyst

Description

Remote

Preferred time zone: Eastern

Work schedule: M-F 9am-5pm with occasional need to start early to collaborate with offshore team mates, and bi-annual weekend hours to support testing of Icertis Platform upgrades.

• This role exists as a member of the client Enterprise CLM Solutions team, primarily aligned with the Run State Maintenance sub team.
• Under general direction of the Contract Lifecycle Management(CLM) Solutions Service Manager, supports business owners in identifying specific business problems and the associated Icertis, (and-related), system needs and services.
• Interviews business areas for the purpose of defining business needs and priorities and assists the business owner by translating these needs into functional specifications by performing further analysis.
• Assumes primary responsibility for analysis and documentation of cost benefit analysis in preparation of business case for new development projects.
• Manages work plan to ensure the timely completion of functional specifications for either new systems or major enhancements.
• Develops proposals that will provide the most appropriate solutions to solve a business need Prepares or oversees the preparation of preliminary user requirements as well as documentation materials for all delivered systems. Participates in requirements inspections/peer reviews.
• Assists in the post-implementation analysis and testing to review and evaluate if the requirements were fulfilled.
• Assists in the development of training programs and materials that will assist the end users and customers in better utilizing new or enhanced applications.
• Performs related duties as assigned.

Requirements:

• Good analytical and problem solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions Demonstrated knowledge of project management concepts.
• Good interpersonal skills; effective team player.
• Ability to write functional and technical specifications.
• Strong decision making skills. Strong customer service skills.
• Ability to communicate effectively both orally and in writing.
• Ability to prioritize work load and consistently meet deadlines.
• Strong organizational skills; attention to detail.
• Role requires skill in using MS-Excel, Word, Powerpoint and Syntex to support analysis and communication of requirements.
• Experience Supporting SaaS applications will be beneficial.
• Experience working within the Agile development methodology and with work management tools like Jira is a plus.
• Knowledge of Contract Lifecycle Management and applications designed to support that process will be beneficial. Specific experience supporting Icertis Platform configuration will be a differentiator for the candidate.