Order & Invoice Analyst

Description

Hybrid - 50% onsite

• Bachelor's degree required
• Strong communication skills including experience with handling vendor communications, resolving payment discrepancies, and maintaining professional relationship
• Proficiency in ERP systems (I.e., Oracle, SAP, QAD)
• Minimum of 0-2 years of relevant experience with order or invoice management.

Position Summary

• Client  is seeking a dynamic individual to join a motivated team of analysts supporting order and invoice resolution within Cell Therapy Global Materials Management.
• The Order & Invoice Analyst plays a critical role in ensuring the accurate, timely processing and payment of vendor invoices for orders placed.
• This position will be responsible for resolving discrepancies and collaborating with internal teams and vendors to maintain efficient order and invoice management.
• The Order & Invoice Analyst will work internally across multiple teams to coordinate efficient and appropriate flow of information and follow-up to ensure completion of invoice resolution.

Key Responsibilities

• Review and assess discrepancies between the purchase order, invoice and quantity received (3-way match errors). Identify the driver for the mismatch and communicate to appropriate teams for follow-up.
• Work cross-functionally to track and drive resolution of all invoice payment holds in a timely manner. This includes closure of incomplete receiving, corrections to purchase orders on quantity or price, cleanup of duplicate invoices or unit of measure discrepancies, and other miscellaneous invoice adjustments internally to ensure accurate billing. Address invoice corrections with the vendors.
• Follow up on missing invoices. Maintain clear communication between vendors and internal teams to facilitate smooth invoice submission processes.
• Confirm payment timing with relevant stakeholders and submit emergency payment requests when necessary to expedite critical payments.
• Escalate any credit holds, working diligently to resolve the situation and maintain good supplier relationships. Follow up with appropriate teams to ensure credit holds are resolved in a timely manner.
• Support management and creation of tax exemption forms, as appropriate.
• Coordinate with procurement to ensure payment terms are maintained appropriately with all vendors.
• Generate reports to track issues and performance of invoice and order resolution management, and proactively communicate roadblocks to leadership.
• Work cohesively with cross-functional teams in support of operational efficiency, flexibility, and assurance of supply. Collaborate on process improvements by maintaining open communication with all teams and fostering an environment of cooperation in which to achieve shared goals.
• Perform other tasks as assigned.

Qualifications & Experience

• Bachelor’s degree required.
• Minimum of 0-2 years of relevant experience with order or invoice management.
• Experience with invoice processing, order management and 3-way match review
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong communication skills including experience with handling vendor communications, resolving payment discrepancies, and maintaining professional relationship
• Proficiency in ERP systems (I.e., Oracle, SAP, QAD)