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Jobs

Retail Operations Analyst

|  Posted On: May 14, 2025

Houston, TX 77002

12 Months, Contract

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Job Summary

Job Title:  
Retail Operations Analyst

Posted Date:  
May 14, 2025

Duration:  
12 Months, Contract

Shift(s):  

08:00 AM - 05:00 PM


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Talk to our Recruiter

Name:
 
Dipenkumar Jadav

Email:
 
dipen@rangam.com

Phone:
 
781-645-7991

Description

We're looking for a Retail Operations Analyst to support daily operations, handle exceptions, and ensure timely service delivery. This role mainly focuses on matching utility payments with customer invoices, so an accounting background is preferred.


Key Responsibilities:

  • Monitor and manage daily workflow and exception handling.

  • Reconcile utility payments with customer invoices.

  • Collaborate with internal teams and IT to support evolving business needs.

  • Become an expert in assigned business areas.

Work Setup:

  • Monday to Friday, 8 AM to 5 PM.

  • Hybrid schedule: mostly remote with at least 1 day per week in the office.

  • Must have a quiet home office setup with dual monitors, keyboard, mouse, webcam, and headset.

Required Skills:

  • Experience with CRM systems and Microsoft Excel/Word.

  • SQL knowledge is a plus.

  • Strong communication, teamwork, and independent working skills.

  • Detail-oriented with strong analytical and problem-solving abilities.

  • Good time management and adaptability to change.

  • Customer-focused and professional attitude.

Preferred Experience:

  • Electronic Data Interchange (EDI)

  • Accounting

  • Payment reconciliation