Housing Revenue Systems & Data Analyst

Description

Job Title: Housing Revenue Systems & Data Analyst

Service Area: Rent Accounting Team

Location: 5 Pancras Square (Agile/Hybrid Working)

Job Level: Level 4, Zone 2

Directorate: Supporting Communities – Housing Services

Contract Type: Permanent

About the Role

Are you passionate about data-driven service improvement? Do you want to play a key role in helping Camden deliver excellent housing services? We are looking for a Housing Revenue Systems & Data Analyst to drive innovation, performance, and compliance in the Rent Accounting Team.

You’ll play a pivotal role in managing housing finance systems, producing actionable insights, and supporting statutory and operational processes. This is a role that combines technical expertise with a strong sense of purpose—to ensure rent systems work efficiently and fairly for the people of Camden.

Key Responsibilities

Systems & Compliance

• Configure, maintain, and improve housing management & finance systems (e.g. Northgate NEC).
• Act as the gatekeeper for all system changes impacting finance, rents and housing data.
• Lead on user acceptance testing and rollout of system updates.
• Ensure compliance with all statutory housing rent communications and processes.
• Work collaboratively with ICT and third-party vendors on system enhancements.

Business Intelligence & Reporting

• Develop and maintain complex reports on arrears, recovery, service charges and income performance.    
• Support budget planning and rent-setting processes through robust forecasting for revenue maximisation.  
• Use tools like SQL, SAP BusinessObjects, QlikSense to provide performance analytics.
• Lead on data quality assurance and governance across all rent-related systems.
• Evaluating performance metrics, identifying trends and supporting data driven decision making.

Operational Support

• Oversee rent reconciliation and transaction matching.
• Manage quarterly and annual rent statements and notifications.
• Ensure timely preparation and delivery of statutory returns.
• Respond to ad hoc data requests.

Strategic Development

• Represent rent system interests in council-wide IT and transformation projects.
• Map business processes and assess impacts of system changes.
• Develop and embed finance gatekeeping processes in partnership with Corporate Finance.
• Produce technical specifications and collaborate on systems integration.

About You

We’re looking for someone who:

• Has strong experience working with housing management and finance systems (ideally Northgate NEC).
• Can manage large datasets, perform critical analysis, and present insights clearly.
• Understands housing policy, rent legislation, and financial reporting.
• Possesses excellent SQL and data reporting skills.
• Thrives in a collaborative, cross-functional environment.
• Understands the importance of statutory compliance and service excellence.
• Experience with ITIL practices, social housing, and working towards a CCAB qualification.

Five Ways of Working

To succeed, it’s not just what you do, but how you do it. Our transformation strategy, The client, reflects the values and behaviours that help us make Camden a place where everyone can thrive.

We work by:

• Delivering for the people of Camden
• Working as one team
• Taking pride in getting it right
• Finding better ways
• Taking personal responsibility

What We Offer

• A flexible, hybrid working environment
• A diverse, inclusive workplace
• Ongoing training and professional development
• The chance to contribute to a high-impact public service mission