Mail & Shipping Services Associate

Description

Location: Monday through Friday in office, onsite, no exceptions.

Hours- Candidates should be flexible to work an 8-hour shift between 7:30 AM – 4:00 PM with a half hour lunch.

Main Office Location: Tampa, FL, 33634

Possibility of Conversion to Full-Time: Possible extension of job assignment.

Hours: Full-time 37 1/2 hours a week

Primary Responsibilities

Mail & Shipping Services Associate

Join a dynamic team supporting daily office operations in a fast-paced corporate environment. This role ensures the smooth flow of mail, packages, supplies, and operational support across multiple departments.

Mail & Shipping Operations

• Receive, log, and deliver incoming packages from carriers such as UPS, FedEx, USPS, and DHL within a 2-hour service window
• Prepare and process outbound shipments via UPS and USPS, including labeling, documentation, and recipient notification
• Manage returned mail: scan, sort by department, and ensure timely routing

Copy & Print Services

• Maintain building-wide multifunction copier stations by refilling paper, replacing toner, and resolving basic issues (paper jams, glass cleaning, etc.)
• Track copier-related inventory and coordinate restocking of supplies

Facilities Operations

• Support ergonomic setups and internal office moves (e.g., monitor installations, chair adjustments, workspace reconfigurations)
• Assist in event and meeting room prep including furniture arrangement, audiovisual setup, and café area resets
• Perform light maintenance such as picture hanging, shelving installations, and whiteboard mounting
• Fulfill facilities requests for keys, signage, nameplates, and other day-to-day needs
• Monitor ongoing repairs, liaise with vendors, and coordinate with property management during preventative maintenance

Inventory & Equipment Management

• Monitor and restock office supplies including paper, envelopes, toner, and small equipment components
• Support functionality and cleanliness of shared appliances and communal spaces

Collaboration & Service Excellence

• Partner with staff, vendors, and service providers to fulfill work requests professionally and efficiently
• Maintain accurate logs for mail volumes, maintenance tickets, and equipment statuses

Qualifications

• High school diploma or GED (technical/vocational training preferred)
• 2+ years of experience in facilities support or mailroom operations
• Valid driver’s license (clean record preferred)
• Comfortable lifting up to 20 lbs. and performing physical tasks including walking, bending, and standing
• Familiarity with Microsoft Outlook, Excel, PowerPoint, Visio, and basic shipping systems, nice to have, must be comfortable with Microsoft Office Suite
• Highly organized, multitask-oriented, and an excellent communicator

Work Environment

• Office-based position in a four-story corporate building
• Regular physical activity required as part of daily responsibilities

Deal Breakers:

• Must be collaborative team player. Must be able to start the job assignment up and running.
• Must be able to lift 20lbs.
• Must be punctual and able to work from 7:30 a.m. to 4:00 p.m.