Scheduler

Description

Description

• This position requires the full understanding and active participation in fulfilling the mission of Client
• It is expected that the employee demonstrate behavior consistent with the core values.
• The employee shall support Saddleback ClientCenter’s strategic plan and the goals and direction of the performance improvement plan.
• The employee will also be expected to support all organizational expectations including, but not limited to: Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and Client initiatives.
• The Scheduler coordinate the daily schedules within the Breast Center.

 Duties 

• Facilitates smooth and efficient department operations and daily patient schedules.
• Maintains accurate medical records and maintains confidentiality in accordance with all rules and regulations.
• Utilizes computerized technology to update medical records, with patient results, schedule patient appointments, and address any other requests by requesting Physicians or Technologists.
• Consistently provides patients, family and visitors with information regarding examinations performed or scheduled within the Breast Center.
• Answers phone calls routed through the Breast Center and provides general information to al callers and expedites requests efficiently.

• Section II of the CAT. Specific job-related responsibilities and duties.
• Schedules Breast Center patients to support the smooth daily operation of the Breast Center Service line.
• Provides appointment information to patients, families, and visitors. Specifically, regarding Breast Center exams and procedures, schedules, and follow-up appointments.
• Assists with accurate and consistent uploading and maintaining of the Patients Medical Record.
• Provides quality customer services over the phone and in person to all Breast Center visitors.
• Other duties as assigned

Experience

List the minimum experience, skills, knowledge and abilities required to do the job.

• 2 Years experience as a patient scheduler in an outpatient medical office setting preferred
• Knowledge of Breast Center / General Medical terminology preferred
• Proficient in data entry and Microsoft Office Suite Excel, Word, and Outlook

Education:     

• High School graduate or equivalent preferred