Jobs

User Support Technician

| Posted On: Feb 10, 2026

location: San Diego, CA 92121

12 Months, Contract

On-site

Job Title:: User Support Technician
Posted Date:: Feb 10, 2026
Duration:: 12 Months, Contract
Shift(s):: 08:00 - 17:00
Salary ($):: 28.00 - 30.00 per Hourly (compensation based on experience and qualifications)
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Must be onsite

Extension possible

Monday – Friday 8am to 5pm

Skillset Matrix Manager Notes

Technology Requirements (I.E Programs, systems, etc) Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting.
Active Directory, Exchange

What does a typical day look like? (daily tasks) Answer help desk phone calls

Route help desk tickets to appropriate technicians or support groups
Provide on the spot troubleshooting as time allows
Provide support through online chat system
Provide walk up support
Provide local support for the following systems (installation, upgrades, troubleshooting)

Preferred background/prior work experience? 1-2 years experience.

Priority soft skills Highter than average personable skills as the user will be internally customer facing.

IS Helpdesk support on rotating basis with some after-hours coverage
Answer help desk phone calls
Route help desk tickets to appropriate technicians
Provide on the spot troubleshooting as time allows
Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software
Network Peripherals and Printers Telephone System Maintain loaner laptops and projectors Manage PC and or Network Inventory