Jobs

IT Support Lead - II*

|  Posted On: Feb 11, 2026

location:Foster City, CA 94404

Duration:5 Months, Contract

mode of work:On-site

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Job Summary

Job Title:  
IT Support Lead - II*
Posted Date:  
Feb 11, 2026
Duration:  
5 Months, Contract
Shift(s):  

09:00 - 18:00

Salary ($): 
50.00 - 53.00 per Hourly (compensation based on experience and qualifications)
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Talk to our Recruiter

Name:
 
Nikita Mishra

Email:
 
nikita@rangam.com

Phone:
 
609-363-2838

Description

Onsite Position: Foster City, CA (HYBRID/ 3days/ Week)

Key Responsibilities:

1. Testing Coordination & Execution:

 

  • Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
  • Coordinate and execute functional, integration, and user acceptance testing (UAT).
  • Validate catalog setup, pricing accuracy, and supplier onboarding workflows

2. Defect Management:

 

 

  • Identify, document, and track defects using appropriate tools
  • Work with IT and vendors to resolve issues and retest fixes promptly.

3. Process Documentation & Reporting:

 

 

  • Maintain detailed documentation of testing processes and outcomes
  • Provide regular status updates and test results to stakeholders.

4. Collaboration & Communication:

 

 

  • Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
  • Communicate changes in templates, onboarding processes, and testing protocols.

5. Continuous Improvement

 

 

  • Recommend enhancements to testing methodologies and catalog management processes.
  • Ensure compliance with best practices and quality assurance standards.


Required Competencies & Skills:

Nice to have biotech, GXP or FDA regulated industry experience.

Technical Skills:
o Strong understanding of eProcurement platforms and catalog management. Including platforms like SAP S4, Ariba, OpenText VIM, etc.
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
o Familiarity with testing tools and defect tracking systems.

Analytical & Problem-Solving:
o Ability to identify issues, analyze root causes, and propose solutions.
o Detail-oriented with a focus on data accuracy and process integrity.

Project Management:
o Ability to manage multiple priorities and meet deadlines.
o Knowledge of project management principles and best practices

Communication & Collaboration:
o Strong interpersonal skills to work effectively with cross-functional teams
o Clear and concise written and verbal communication

Interpersonal Competencies:
o Communicate effectively and build relationships with representatives of inter-related organizations
o Excellent written and oral communication skills
o Acute attention to detail and an analytical acumen
o Strong interpersonal and customer service skills

Education:

To perform at a proficient level and to be fully qualified, a person would be expected to have: B.S. / B.A. degree in Business (or other related degree programs)

 

AI-Assisted Application Screening

As part of our recruitment process, we may use automated tools or AI-enabled technologies to assist with resume screening and candidate matching. These tools help our recruitment team review applications more efficiently, but they do not make hiring decisions. All final decisions are made by human reviewers.