Jobs

IT Support Lead - II*

|  Posted On: Feb 11, 2026

location:Foster City, CA 94404

Duration:5 Months, Contract

mode of work:On-site

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Job Summary

Job Title:  
IT Support Lead - II*

Posted Date:  
Feb 11, 2026

Duration:  
5 Months, Contract

Shift(s):  

09:00 - 18:00


Salary ($): 
50.00 - 53.00 per Hourly (compensation based on experience and qualifications)

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Description

Onsite Position: Foster City, CA (HYBRID/ 3days/ Week)

Key Responsibilities:

1. Testing Coordination & Execution:

  • Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
  • Coordinate and execute functional, integration, and user acceptance testing (UAT).
  • Validate catalog setup, pricing accuracy, and supplier onboarding workflows
2. Defect Management:
  • Identify, document, and track defects using appropriate tools
  • Work with IT and vendors to resolve issues and retest fixes promptly.
3. Process Documentation & Reporting:
  • Maintain detailed documentation of testing processes and outcomes
  • Provide regular status updates and test results to stakeholders.
4. Collaboration & Communication:
  • Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
  • Communicate changes in templates, onboarding processes, and testing protocols.
5. Continuous Improvement
  • Recommend enhancements to testing methodologies and catalog management processes.
  • Ensure compliance with best practices and quality assurance standards.

Required Competencies & Skills:

Nice to have biotech, GXP or FDA regulated industry experience.

Technical Skills:
o Strong understanding of eProcurement platforms and catalog management. Including platforms like SAP S4, Ariba, OpenText VIM, etc.
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
o Familiarity with testing tools and defect tracking systems.

Analytical & Problem-Solving:
o Ability to identify issues, analyze root causes, and propose solutions.
o Detail-oriented with a focus on data accuracy and process integrity.

Project Management:
o Ability to manage multiple priorities and meet deadlines.
o Knowledge of project management principles and best practices

Communication & Collaboration:
o Strong interpersonal skills to work effectively with cross-functional teams
o Clear and concise written and verbal communication

Interpersonal Competencies:
o Communicate effectively and build relationships with representatives of inter-related organizations
o Excellent written and oral communication skills
o Acute attention to detail and an analytical acumen
o Strong interpersonal and customer service skills

Education:

To perform at a proficient level and to be fully qualified, a person would be expected to have: B.S. / B.A. degree in Business (or other related degree programs)