Jobs
IT Support Lead - II*
Foster City, CA 94404
5 Months, Contract
On-site
Job Summary
- Job Title:
- IT Support Lead - II*
- Posted Date:
- Feb 11, 2026
- Duration:
- 5 Months, Contract
- Shift(s):
-
09:00 - 18:00
- Salary ($):
- 50.00 - 53.00 per Hourly (compensation based on experience and qualifications)
- We care about you! Explore Rangam’s benefits information
Talk to our Recruiter
- Name:
- Nikita Mishra
- Email:
- nikita@rangam.com
- Phone:
- 609-363-2838
Description
Onsite Position: Foster City, CA (HYBRID/ 3days/ Week)
Key Responsibilities:
1. Testing Coordination & Execution:
- Develop and maintain test plans, test cases, and scripts for eProcurement functionalities.
- Coordinate and execute functional, integration, and user acceptance testing (UAT).
- Validate catalog setup, pricing accuracy, and supplier onboarding workflows
2. Defect Management:
- Identify, document, and track defects using appropriate tools
- Work with IT and vendors to resolve issues and retest fixes promptly.
3. Process Documentation & Reporting:
- Maintain detailed documentation of testing processes and outcomes
- Provide regular status updates and test results to stakeholders.
4. Collaboration & Communication:
- Act as a liaison between Procurement, IT, and other relevant teams during testing phases.
- Communicate changes in templates, onboarding processes, and testing protocols.
5. Continuous Improvement
- Recommend enhancements to testing methodologies and catalog management processes.
- Ensure compliance with best practices and quality assurance standards.
Required Competencies & Skills:
Nice to have biotech, GXP or FDA regulated industry experience.
Technical Skills:
o Strong understanding of eProcurement platforms and catalog management. Including platforms like SAP S4, Ariba, OpenText VIM, etc.
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
o Familiarity with testing tools and defect tracking systems.
Analytical & Problem-Solving:
o Ability to identify issues, analyze root causes, and propose solutions.
o Detail-oriented with a focus on data accuracy and process integrity.
Project Management:
o Ability to manage multiple priorities and meet deadlines.
o Knowledge of project management principles and best practices
Communication & Collaboration:
o Strong interpersonal skills to work effectively with cross-functional teams
o Clear and concise written and verbal communication
Interpersonal Competencies:
o Communicate effectively and build relationships with representatives of inter-related organizations
o Excellent written and oral communication skills
o Acute attention to detail and an analytical acumen
o Strong interpersonal and customer service skills
Education:
To perform at a proficient level and to be fully qualified, a person would be expected to have: B.S. / B.A. degree in Business (or other related degree programs)
As part of our recruitment process, we may use automated tools or AI-enabled technologies to assist with resume screening and candidate matching. These tools help our recruitment team review applications more efficiently, but they do not make hiring decisions. All final decisions are made by human reviewers.