Jobs

Description

Administrative / Operations Assistant (Temporary)

Hybrid-3 days onsite, 2 days remote (Hartford area)

6 months with possible extension

Position Overview

This temporary role provides broad administrative and operational support across four workstreams: ESRM data clean-up, Definity program administration and governance, a Cyber Quantum readiness initiative, and general operations coverage.

Key Responsibilities

ESRM – Data Clean-Up Project Support

• Initiate contract-level risk screening questionnaires with contract owners
• Validate that supplier risk profiles align with Archer business criticality designations
• Launch all remaining questionnaires based on validated risk profiles
• Monitor and follow up to ensure timely completion of all outstanding questionnaires

Administrative Support Services

• Change Monitoring & Cost Controls: Track software requests per service agreement; secure costs, approvals, and billing for non-standard items
• Access & Infrastructure: Process Active Directory group replacements and VM requests
• SOW Governance: Monitor scope changes beyond seasonality; coordinate on invoice alignment
• Onboarding: Process new user additions and system replacements; manage AD groups and application approvals
• Access Validation: Verify all access requests do not exceed agreements; ensure replacements receive only necessary access (no scope creep from predecessor roles)
• Offboarding & Changes: Process user departures and role changes; execute deprovisioning
• Quarterly Access Reviews (Starting November): Audit all granted access; initiate deprovisioning for unnecessary access
• LOB Support: Field questions on access grants, replacements, and laptop/VM requests; provide pre-access system lists for business unit validation

Cyber Project – Quantum Data Strategies & Readiness

• Partner with Cyber lead to define data collection needs
• Solicit Quantum readiness details from strategic partners
• Consolidate and organize partner responses for review

Operations Support

• Manage USCIS inquiries and Visa letter requests
• Support charitable event planning and logistics
• Maintain Supplier Contact Lists and organizational charts

Required Skills & Experience

• Strong administrative and organizational skills with ability to manage multiple concurrent workstreams
• Experience with access management, onboarding/offboarding processes, or IT administration preferred
• Experience with Fieldglass (provisioning/deprovisioning) tool is a plus
• Proficiency in Microsoft Office Tools (Excel, Word, Outlook, Teams) and SharePoint
• Effective written communicator; comfortable engaging with cross-functional stakeholders and vendors
• Self-directed with ability to operate in a fluid, evolving work environment
• Intellectually curious with a growth mindset; proactively seeks to understand context beyond assigned tasks, asks thoughtful questions, and continuously looks for ways to improve processes and
• Comfortable leveraging AI tools (such as Claude) or similar) to improve personal productivity, summarize information, and support documentation tasks; willingness to learn and experiment with emerging tools as they are introduced