Jobs

Description

Duration: 3 months, potential for extension

On site, Brea, CA

Where is the work:

From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires

What you will do:

• Coordinates service resources, dispatches and assigns team members to project.
• Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
• Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
• Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.

What you will bring:

• Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Strong attention to detail and enjoy working in fast paced environment.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.
• Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred