Jobs

Customer Service Representative

|  Posted On: Mar 27, 2026

location:Morton Grove, IL 60053

Duration:6 Months, Contract

mode of work:On-site

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Job Summary

Job Title:  
Customer Service Representative
Posted Date:  
Mar 27, 2026
Duration:  
6 Months, Contract
Shift(s):  

08:00 - 16:30

Salary ($): 
22.00 - 24.00 per Hourly (compensation based on experience and qualifications)
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Name:
 
Ashish Makwana

Email:
 
Ashishm@rangam.com

Phone:
 
425-800-0574

Description

Technical Customer Service Representative

Position Details:

Location: Morton Grove, IL (on-site, Mon–Fri, 8:00am–4:30pm)

Role Overview:

  • Order entry and processing for site manufacturing fire pumps/water pumps (not product support; project management handled by a different team)
  • Handle customer communication, respectful interaction, resolve issues, and coordinate with internal departments
  • Candidates must be computer savvy and proficient with internal systems

 

Job Requirements:

Mandatory:

  • 3+ years customer service experience (technical/B2B preferred)
  • 2 years college/technical schooling OR 5 years technical work experience
  • Proficiency in MS Office and ERP/CRM (SAP or Salesforce preferred)
  • Strong customer advocacy, technical aptitude/maths, independent work style

 

Desirable:

  • Proficiency in a second language
  • Strong multi-tasking, organizational and time management skills, teamwork and professionalism
  • Ability to adapt to fast-paced settings