Jobs

Description

Monday-Friday 8-5

• The Operations Clerk  will be responsible for data analysis and data cleansing, accounts receivable assistance and research, and completing standard and non-routine business processes to support branch operations.
• This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently.
• The Operations Clerk must be resourceful and self-directed, able to work independently to investigate problems, navigate multiple systems, and determine appropriate next steps with minimal supervision.

Role Definition and Key Responsibilities:

• Create and maintain safe working environment and culture within the organization
• Ability to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements
• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations
• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction
• Review, analyze, and cleanse data
• Actioning resolution for customer orders when purchase orders are flagged for non compliance
• Able to perform non-routine tasks related to customer issues and resolution
• Resolves issues from 3rd party processer of customers’ orders of limited complexity

Travel Requirements: 5%

Education & Experience Requirements:

• High school diploma or equivalent plus 3 years of applicable work experience or Bachelor’s degree with demonstrated capability in comparable work

Skill Requirements:

• Analytical mindset with strong problem-solving abilities
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
• ERP experience required
• Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)