Jobs

Description

Monday-Friday 8-5

• The Operations Clerk will be responsible for data analysis and data cleansing, accounts receivable assistance and research, and completing standard and non-routine business processes to support branch operations.
• This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently.
• This role can support multiple business units simultaneously and is critical to ensuring proper documentation, billing accuracy, invoicing, timely payment, and resolution of customer issues and administrative matters.

Role Definition and Key Responsibilities:

• Create and maintain safe working environment and culture within the organization
• Ability to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements

• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations
• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction
• Resolves issues from 3rd party processer of customers’ orders of limited complexity

Travel Requirements:  5%

Education & Experience Requirements:

• High school diploma or equivalent plus 3 years of applicable work experience or Bachelor’s degree with demonstrated capability in comparable work

Skill Requirements:

• Analytical mindset with strong problem-solving abilities
• Able to independently research and resolve discrepancies while balancing priorities and meeting deadlines
• Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership
• Able to execute tasks with high levels of autonomy; limited guidance required for complex tasks
• Able to collaborate with other disciplines
• Ability to understand concepts in execution, broader organizational impact, and strong organization skills
• Understanding of general business concepts
• Exceptional communication skills
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
• ERP experience required
• Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)