Jobs

Description

This is a Business & Operations-focused Hybrid role (45% Program/Project Management, 40% Product Management/Business Analysis, 15% Strategy).
 

This is NOT a Technical Software Engineering Product Manager role. You will not be managing sprint velocities, APIs, or writing code. You will be sitting within the Commercial Customer Engagement organization, acting as the bridge between business stakeholders, global affiliates, and engineering teams to roll out digital platforms and process changes for our field forces (Sales Reps/MSLs).

Core Responsibilities:(The "What You Will Do")

• Workshop Facilitation & Process Mapping: Organize and lead cross-functional workshops across global affiliates to map out "as-is" vs. "to-be" business workflows, understanding how field operations will change with new platform implementations.

• Timeline & Program Management (45%): Own and track large program timelines, identify cross-functional dependencies, manage risks, and proactively pull the right stakeholders together to solve bottlenecks.

• Requirement Translation & User Journeys (40%): Spend deep time with business users to understand their daily workflows. Translate these user journeys into clear business requirements, use cases, and user stories for the engineering and internal product teams.

• Stakeholder & Change Management: Manage communications and drive decision-making across a highly matrixed, global cross-functional commercial organization.

Onsite Position - Foster City - 3 days/week

Top three skill HM is looking for

1) Pharma experience, preferably with field user solutions
2) Programme management skills
3) Product management but more focused on business outcomes and user needs than technical platform skills

Knowledge:

• Background and experience in product management of digital platforms
• Must be proficient in MS Office tools. Specifically planning tools such as MS Project, Jira, Smartsheets.
• Must have demonstrated ability to effectively manage multiple projects/priorities. Ideally omnichannel related.
• Must have strong interpersonal and influencing skills.
• Working knowledge and experience with pharmaceutical markets and customers.
• Demonstrated strong verbal, written, and interpersonal skills required.
• Demonstrated ability to contribute to the development and writing of use cases and user stories.
• Knowledge of SalesForce Marketing Cloud, SiteCore Content Management system, & Google analytics would all be beneficial.
• Proven ability to interact with employees from a variety of functional areas.
• Understanding of the health care system and its influence on the pharmaceutical business and products preferred.
• Specific education and experience requirements:
• 5+ years of experience.
• Bachelor’s degree in marketing, tech or related fields required.
• Therapeutic Area knowledge preferred.