Jobs

Description

Onsite, Sunnyvale

Strong possibility of extension, and possibility

Must-Have Skills

• Troubleshooting skills
• Experience with previous companies in consumer electronic repairs,
• Failure analysis

Nice-to-have Skills

Combo or variety of skills

• Electrical
• Mechanical

Summary:

The Client Quality team is seeking an experienced Early Field Failure Analysis Engineer to conduct detailed root cause analysis on device failures.

• To be successful in this role, you will have a passion for failure analysis, fault isolation, and troubleshooting.
• You will possess a strong curiosity for understanding failures at a symptom level and, through robust failure analysis techniques, dive deeper toward the root cause.
• You will be dependable and possess excellent interpersonal and communication skills to thrive in a highly cross-functional environment.
• You will be responsible for performing failure analysis on high-volume, technically complex consumer products such as Client smart glasses and Client Quest virtual reality headsets.
• You will leverage your debug and diagnostic skills and utilize a wide array of failure analysis techniques to isolate the root cause of hardware failures.
• You will also communicate your findings and recommendations to a highly cross-functional team to influence and drive improvements in the quality of current and future products.
• The ideal candidate has the ability to troubleshoot from the product level to the component level.
• Some experience with software or firmware is preferred. Candidates may come from a mix of industries such as medical, aerospace, or other fields working on physical products.

Responsibilities:

• Perform engineering-level failure analysis of Client devices.
• Own the end-to-end failure analysis process – from failure replication at the system level to failure isolation at the module and component level.
• Investigate components, assemblies, and manufacturing processes to find the root causes of various product failures.
• Identify and drive closure to hardware design risks, assembly escapes, poor module quality, as well as software/firmware issues affecting product performance and reliability. Generate
• necessary test scenarios and collect data needed to isolate failure modes.
• Collaborate with relevant internal (mechanical, electrical, quality, software engineering teams) and external (vendors) stakeholders.
• Provide inputs to the design and process teams to improve design quality and production yield.
• This can be completed through lessons learned and developmental system tear-downs to identify risk factors.
• Participate in the execution of failure analysis for any possible field safety escalations.
• Utilize various diagnostic equipment to characterize failures (power supply, oscilloscope, audio tester, thermal camera, microscope).
• Organize and manage lab space including testing areas, assembly areas, and other project workspaces.
• Manage and report progress of devices under triage.

Minimum Qualifications:

• BS in Engineering and some experience in failure analysis and/or product engineering.
• Knowledge of debugging hardware failures and identifying root causes in consumer electronics, aerospace, automotive, or medical device products.
• Experience using various failure analysis techniques and equipment. Debugging skills at the system, board, and component levels are critical.
• High attention to detail, hands-on, and self-motivated.
• Proven ability to work autonomously with minimal guidance.
• Familiarity with diagnostic test equipment such as oscilloscopes, DMMs, power supplies, and other standard lab equipment (microscope, hand soldering tools).
• Experience articulating engineering solutions to both technical and non-technical cross-functional teams.
• Experience with data analysis and reporting.

Preferred Qualifications:

• Experience with high-volume consumer electronics products.