Jobs

Description

This role will be remote and contract only

IT TEM (Telecom Expense Management) Analyst

Job Summary

We are seeking an analytical and detail-oriented IT TEM (Telecom Expense Management) Analyst to join our IT Network Planning team.

• You will be responsible for working with our TEM provider on end-to-end telecom financial management, including invoice auditing, inventory tracking, budget forecasting, and vendor expense analysis.
• You will leverage your expertise in data analysis to identify and eliminate billing inefficiencies, identify cost-saving opportunities, and streamline telecom wireline operations.

Key Responsibilities

• Support client's Leased Circuit Strategy Initiative to further reduce the annual O&M wireline spend by analyzing inventory to find opportunities for disconnect, migration to other solutions, or contractual reductions in monthly spend.
• Review wireline/network diagrams and collaborate with IT Network Specialists to validate circuit usage or other technological alternatives
• Invoice Auditing & Cost Control: Work with TEM provider to perform detailed reviews of telecom wireline invoices to help identify billing inaccuracies, overcharges, and unused services.
• Expense & Budget Management: Develop and maintain budget tracking, forecasting, and variance reporting processes. Support month-end activities including chargeback processing and vendor accruals.
• Vendor & Contract Management: Work with TEM provider to review telecom contracts and compare funding against actual spend. Liaise with TEM provider, carriers and vendors to investigate discrepancies, dispute charges, and negotiate better rates.
• Asset & Inventory Tracking: Maintain accurate, up-to-date telecom inventory tracking (circuits and lines) ensuring alignment between internal systems and carrier databases.
• Reporting & Analytics: Generate and update reports to communicate spending trends, KPIs, and cost-saving recommendations to leadership.
• Process Optimization: Identify opportunities for automation and process improvements to streamline telecom expense workflows and operational efficiency.

Required Qualifications

Education:

• Bachelor’s degree in Finance, Accounting, Economics, Information Technology, or a related field. 5+ Years of experience with TEM in lieu of a degree

Experience:

• Minimum of 2 years of hands-on experience in Telecom Expense Management, IT financial analysis, or telecommunications operations.

Analytical Skills:

•  High-level proficiency in data manipulation and reporting tools such as Microsoft Excel, SQL, or Power BI.

System Knowledge:

• Familiarity with TEM software platforms (e.g., Tangoe, TEOCO, Sakon)

Communication:

• Excellent written and verbal communication skills.
• Ability to translate complex telecom data into simple terms for cross-functional teams like Finance and Procurement.

Preferred Qualifications

• Experience within the telecom industry, specifically dealing with carrier billing and tariff structures.
• Understanding of network wiring diagrams
• Advanced data analytics proficiency in Microsoft Excel (pivot tables, complex formulas) and experience utilizing data visualization or Business Intelligence tools