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Description

Job Title: Senior Project Manager - Crisis & Incident Management (Enterprise Resilience)
Job Type: 6 month Contract
Schedule: Full-Time | 37.5 weekly
Location: (Onsite) or Hybrid (onsite NYC 3 days a week)

7+ years of project or program management experience.
Job Summary

We are looking for a Senior Project Manager to drive execution of a high-visibility Enterprise Crisis & Incident Management initiative.

• This initiative is designing and implementing enhancements to the organization's crisis management capabilities, including the build-out of a 24/7 operations center.
• The initiative spans multiple working groups and disciplines, covering strategic development, playbook development, technology workflows, and key capabilities.
• The work is active, milestone-driven, and reported to senior leadership on a regular basis.
• This role is primarily about delivery leadership.
• You will be responsible for planning, coordinating, and tracking a multi-workstream program involving crisis management, communications, technology, security, risk, cyber, and corporate functions.
• You will keep actions current, follow up with workstream owners, ensure deliverables and timelines are clear, and build executive-level project updates that allow leadership to make informed decisions quickly.
• The ideal candidate brings deep project and program management experience within large, complex organizations, preferably in financial services.
• Familiarity with resilience, crisis management, or risk-related initiatives is a plus, but the primary focus of this role is execution and delivery.

Key Responsibilities

Program Execution & Delivery

• Develop and maintain integrated project plans, timelines, milestones, dependencies, and delivery roadmaps across all workstreams.
• Coordinate multiple workstream owners and stakeholders to ensure alignment and timely execution.
• Keep action logs current, follow up proactively with owners, and surface blockers early.
• Drive issue resolution, escalation management, and risk mitigation.
• Track progress against milestones and clearly communicate status to leadership on a regular cadence.

Executive Reporting & Governance

• Prepare executive-level status reports, decision-support materials, and governance updates that are clear, concise, and action-oriented.
• Facilitate governance forums, working groups, and executive steering meetings.
• Ensure deliverables, owners, and timelines are explicit and visible across all workstreams at all times.
• Manage dependencies across business, technology, risk, compliance, and operational teams.

Required Qualifications

• 7+ years of project or program management experience.
• Proven track record delivering large, cross-functional initiatives in complex organizations.
• Strong experience developing project plans, managing dependencies, tracking milestones, and driving execution.
• Demonstrated ability to influence stakeholders and lead work across multiple teams without direct authority.
• Experience preparing executive-level presentations, reporting, and governance materials.
• Strong communication, facilitation, and organizational skills.
• Experience managing programs involving business, technology, risk, compliance, or operational stakeholders.
• Proficiency with standard project management methodologies and tools.
  
  Preferred Qualifications
• Experience within financial services, insurance, banking, or other highly regulated industries strongly preferred.
• Exposure to enterprise resilience, operational resilience, crisis management, global security, business continuity, risk management, or governance programs.
• Experience working in global security, intelligence, or fusion center environments.
• Familiarity with crisis simulation exercises, incident response coordination, or real-event support.

Key Competencies

• Highly organized and detail-oriented, with a bias toward action.
• Solution-focused: identifies problems and brings options, not just issues.
• Strong stakeholder engagement and facilitation skills.
• Comfortable operating independently in fast-moving, high-pressure environments.
• Confident communicating with and presenting to senior executives.

Location

Remote / Hybrid / Onsite (as required)

Candidate Profile Attributes

Strong backgrounds include:

• Senior Project Manager or Program Manager roles leading complex, cross-functional transformation initiatives involving business, technology, risk, compliance, and operations.
• Enterprise PMO leadership roles within large financial institutions, insurance companies, or other regulated organizations.
• Operational Resilience, Risk, Governance, Regulatory Remediation, or Enterprise Change Management programs in a project/program management capacity.
• Consulting engagements focused on program delivery, transformation execution, or large-scale change initiatives.