Description

Position Title: Process and Personnel Qualification Management Expert (PPQME) – Contractor

Top 3 Must-Have Skills

1. Business Process Documentation & Content Management
2. Learning Management System (Summit LMS) & Training Deployment
3. Project Management / Cross-functional Coordination

This person owns the end-to-end lifecycle of controlled business process documents and ensures employees are trained whenever processes change.

Essential Job Duties and Responsibilities

• This position reports into Process and Data Management (PDM) within IM Quality Systems.
• The PPQME is responsible for supporting Medical Safety and/or Global Development business process owners in the end-to-end process for content management (CM) and compliance training development and deployment in the Quality Management System (QMS) framework.

Responsibilities include:

• Define and manage project plans, tasks, schedules, scope, timelines and deliverables.
• Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS).
• Ongoing communication with business owners on project progress and resolution of issues.
• Work with peers in PDM to ensure compliant training and content are installed for dedicated processes.

Minimum Qualification

• College Degree Required, minimum of 5 years’ experience in medium to large organization.
• Strong ability to problem solve.
• Ability to work collaboratively with a large group of internal and external colleagues and partners.
• Ability to multi-task and manage a large volume of projects with high quality
• Strong attention to detail and highly organized, works independently
• Strong written and verbal communications.
• Proficient in process modeling software (e.g. Visio, Lucidchart)
• Proficient in MS Office products (Outlook, Word, Excel, PowerPoint)

Other requirements

• The PPQME should have a strong understanding of Learning Management Systems (LMS).