Jobs

Description

Job Title: Experience Systems Specialist

It's a Design Systems / UX QA / Accessibility Specialist who ensures the company's website templates are implemented correctly, consistently, and accessibly

Location: Remote, EST hours required

Department: Marketing EDM

Work Type: Full-time | 37.5

Hours: 9am - 5pm EST M-F

About This Role

• The Experience Systems Specialist protects the integrity of the client’s .com experience system by ensuring reusable templates, structured content, accessibility standards, and implementation quality remain aligned as the platform scales.
• This is not a generalist design role.
• It requires deep expertise in applying experience system standards to live .com templates and experiences, validating that accessibility requirements are correctly implemented in production, and serving as the connective tissue between experience design, front-end engineering, content, and the enterprise design system team.
• The right person thinks in systems, sweats the details that others miss, and understands that template integrity is only as good as its implementation.

What You'll Do

Apply and validate accessibility standards across .com experiences

• Partner with the enterprise design system team to apply established WCAG 2.2 AA standards to .com-specific templates, components, and launch experiences
• Conduct pre-launch accessibility reviews on .com experiences to confirm experience system standards are correctly implemented in production
• Conduct accessibility annotations across templates, components, and interaction states — documenting how standards should be applied to reusable page models, not defining the standards themselves
• Identify and surface accessibility gaps to the design system team early in the design process — before they become build problems in the template
• Flag accessibility questions or ambiguities to the design system team; this role applies standards to the experience system, it does not set them

Support content model and AI readiness

• Partner with design and content teams to validate that structured content types are compatible with defined template patterns and reusable page models
• Contribute to authoring validation — ensuring that what authors can do in the CMS matches what the experience system is designed to support

What You Bring

Experience & expertise

• 4–6 years of experience in UX, product design, or design systems — with a strong focus on template systems, design QA, design-to-development handoff, or experience-level accessibility validation
• Working knowledge of WCAG 2.2 AA standards and practical experience applying and reviewing accessibility in production template environments
• Strong understanding of experience system architecture, reusable page models, component libraries, and token-based design — and how to apply them correctly at the experience level
• Familiarity with structured content models and CMS-driven design — understanding how authoring constraints shape what templates can do
• Experience working in cross-functional teams with engineering, product, and content partners

Skills & mindset

• Systems thinker — you see the pattern behind the problem, not just the problem itself
• Template-integrity minded — you understand that every one-off exception is a cost to the system, and you protect reusability without being rigid
• Clear communicator — you can translate technical requirements into design language, and template intent into engineering specs
• Comfortable operating in ambiguity — you know when to make a call and when to escalate
• Collaborative but opinionated — you bring a point of view and know how to advocate for quality without being precious about it

Tools

• Proficiency in Figma, including component libraries, auto-layout, and annotation workflows
• Familiarity with front-end HTML/CSS is a strong plus — you don't need to code, but you need to understand what you're handing off to
• Experience with accessibility testing tools (axe, Colour Contrast Analyser, screen reader testing) preferred