Jobs

Description

EST Preferred

Top 3 must-have HARD skills:      Required

• 8+ years of program or project management experience.
• Proven ability to manage multiple complex initiatives simultaneously.
• Experience working with cross-functional teams in a fast-paced environment.
• Strong organizational, planning, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience developing project plans, managing timelines, and tracking deliverables.
• Strong proficiency with project management and productivity tools.
• Workforce planning and budget management experience
• Google Suite / Workspace

Good to have skills:        

• Tech background preferred
• PMP experience
• Anaplan experience
• Experience working with AI - project implementation and building things with the AI

The Senior Program Manager will provide coverage by managing strategic initiatives, coordinating cross-functional programs, and ensuring operational continuity across multiple business functions.

• This role is responsible for driving projects from planning through execution, facilitating collaboration among stakeholders, tracking deliverables, and supporting organizational priorities.
• The ideal candidate is a highly organized, proactive program manager who can quickly adapt to a fast-paced environment, manage multiple priorities, communicate effectively with senior leadership, and drive projects to successful completion

Key Responsibilities

Program & Project Management

• Lead multiple cross-functional initiatives simultaneously, ensuring projects are delivered on time and within scope.
• Develop and maintain project plans, timelines, milestones, and risk logs.
• Facilitate project meetings, document action items, and drive accountability across teams.
• Monitor project health and proactively identify and mitigate risks.
• Provide regular status updates to leadership and stakeholders.

Cross-Functional Coordination

• Partner with business, operations, finance, product, engineering, and other functional teams to align priorities and drive execution.
• Coordinate activities across multiple organizations to ensure timely delivery of key initiatives.
• Build strong relationships with stakeholders and serve as a trusted point of contact for assigned programs.
• Facilitate decision-making by bringing together the appropriate stakeholders and identifying clear next steps.

Portfolio & Operational Support

• Manage project intake and support prioritization of new requests.
• Track progress across multiple initiatives and maintain visibility into key milestones and dependencies.
• Maintain project documentation, dashboards, and reporting artifacts.
• Support recurring planning activities and operational rhythms.

Process Improvement

• Identify opportunities to improve project management processes and operational efficiency.
• Recommend and implement best practices for planning, communication, documentation, and governance.
• Develop standardized templates, documentation, and reporting where appropriate.

Communication & Stakeholder Management

• Prepare executive-ready presentations, status reports, and communications.
• Communicate project updates, risks, dependencies, and mitigation strategies to leadership.
• Facilitate alignment across cross-functional teams with competing priorities.
• Escalate issues appropriately while proposing practical solutions.

How will performance be measured:     

The successful candidate will:

• Ensure seamless continuity of ongoing programs and operational activities.
• Build trusted relationships with stakeholders across multiple organizations.
• Effectively manage competing priorities while maintaining high-quality execution.
• Deliver clear, timely communication and project visibility.
• Keep initiatives on track by proactively managing risks, dependencies, and action items.
• Contribute to continuous improvement of project management and operational processes.