Jobs

Description

Job Title: Senior Manager – Client Retention & Acquisition Strategy

Home Office – Hybrid – 3 Days/Week in office

Hybrid: Mon/Fri Remote; Tues-Thurs Onsite

Hours: 40-hour work week

Contract: 6 months, possible extension, potential conversion

Senior Manager – Client Retention & Acquisition Strategy:

• The Client Growth and Retention department is part of  client’s Foundational Business and is responsible for accelerating enterprise growth through initiatives focused on customer acquisition, client engagement, and retention.
• We are seeking experienced consulting professionals to support a portfolio of high-priority strategic initiatives.
• These resources will work directly with senior leadership to develop growth strategies, evaluate new market opportunities, and support the design of commercial and go-to-market approaches that drive measurable business outcomes.
• The ideal candidate brings a strategy consulting background with experience in supporting growth-focused initiatives, including customer acquisition, commercialization, market expansion, and go-to-market strategy development.

Your Main Responsibilities:

• Support the development of growth strategies designed to drive customer acquisition, increase client engagement, and improve retention outcomes.
• Analyze client, market, and business performance data to develop strategic recommendations that address commercial and financial feasibility.
• Develop executive-level presentations, analyses, and materials for senior leadership decision-making.
• Support project execution by helping define roadmaps, milestones, and key deliverables across multiple workstreams.

Who We Are Looking For:

• Bachelor’s degree in Business, Marketing, Economics, Finance, or a related field.
• Approximately 5-8 years of experience in management consulting, corporate strategy, growth strategy, business development, or a related field.
• Strong understanding of front-end business functions, including marketing, customer growth, and commercial strategy development.
• Financial services experience is required; insurance industry experience is a plus.
• Strong analytical and problem-solving skills with the ability to synthesize complex information into clear recommendations.
• Ability to work independently in a fast-paced environment while managing multiple priorities.

Engagement Profile:

• Staff augmentation / consulting engagement.
• Individual contributor role equivalent to Senior Associate level.
• Will work directly with senior leaders within the Client Growth and Retention department.
• Focused on strategy development, growth initiatives, customer acquisition, and go-to-market planning.