Jobs

Description

Shift: 7:00 am - 3:30 pm

Job Summary

• The Calibration Coordinator 2 is a critical member of Client's Quality Assurance team, responsible for ensuring the accuracy, reliability, and compliance of equipment used across the Diagnostics, Surgical, and Breast and Skeletal Health Divisions.
• This role manages all aspects of calibration and preventive maintenance, including proactive early warning notices for equipment nearing calibration due dates, maintaining equipment data in the calibration system, labeling equipment, coordinating calibration activities with suppliers, initiating investigations for out-of-tolerance equipment, and providing training to system users.
• By maintaining a compliant and efficient equipment control system, this position supports Client’s commitment to quality, operational excellence, and regulatory standards.

Foundations of Success:

Calibration Coordinator 2 will exemplify the following principles:

• Lead with Ownership - Demonstrate integrity and always aim to do the right thing. Be highly accountable for your work, follow through on commitments, and take responsibility when things don’t go as planned. Embrace opportunities to try new things and learn from mistakes.
• Act with Speed - Approach tasks with a strong sense of urgency and a bias toward action. Keep stakeholders informed by providing regular updates early and often, ensuring transparency and avoiding unexpected surprises, even when working at a fast pace.
• Foster Partnerships - Collaborate effectively with teammates and stakeholders to achieve shared goals. Invest in building strong working relationships and contribute to efforts that fulfill the organization’s Purpose, Promise, and Passion.
• Delight Customers - Strive to exceed expectations by delivering high-quality work, exceptional experiences, and innovative solutions. Engage in proactive communication, provide excellent service, and develop a deep understanding of customer needs to create positive, lasting impressions and build trust-based relationships.
• Celebrate WINS! - Take pride in delivering impactful results. Contribute to a positive team environment by celebrating both individual and team accomplishments. Support colleagues, recognize collective successes, and embody the mindset of an 'A-player' who inspires others.

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.

Equipment Calibration and Preventive Maintenance:

• Review completed calibration certificates for electrical and mechanical equipment to ensure equipment was received in Tolerance and meets all specifications.
• Track calibration and PM schedules using Agile inquiries and weekly equipment status reports, identifying equipment nearing calibration due dates.
• Collaborate with internal departments and external calibration service suppliers to coordinate timely calibration and preventive maintenance activities. (on-site and/or at calibration Supplier
• Do not allow equipment to go overdue for Calibration and /or PM.
• Leverage proactive early warning reports, escalation to leaders and removal of equipment from a given area if necessary to prevent it’s use prior to it going overdue.

Data Management and Reporting:

• Maintain the accuracy and integrity of data in the equipment control system.
• Provide early warning reports on equipment coming due for calibration and/or PM.
• Monitor all workflow statutes to ensure the timely movement of records and so the system reflects the correct status of the equipment.

Training and Support:

• Train and support equipment owners/system users to ensure proper use of the equipment control system and adherence to work instructions.
• Provide guidance on calibration procedures and documentation requirements.

Equipment Lifecycle Management:

• Approve and oversee new equipment additions to the system, ensuring proper structure of related records and accurate labeling.
• Evaluate and approve extension requests, coordinate re-labeling activities, and facilitate the decommissioning of equipment, ensuring all tasks are closed and equipment is quarantined or removed as needed.

Investigations and Service Request:

• Initiate and process field service requests electronically and in a timely manner.
• Initiate out-of-tolerance (OOT) equipment records and proactively monitor the records to ensure timely closure.

Field Service Equipment Management:

• Plan, drive orders and build and configure equipment and fixture kits to sustain an adequate pool of equipment to support all users.
• Proactively Ship equipment to Field Service Engineers ~ 45 days prior to their equipment coming due to ensure calibrated equipment is always being used.

Excellence through Integrity, Compliance, Safety and Environment

• Ensure compliance with all company policies and procedures, including safety regulations, Personal Protective Equipment (PPE) requirements, Standard Operating Procedures (SOPs), Quality Management System regulation (QMSR), ISO standards, and Good Documentation Practices (GDP).
• Demonstrate a strong commitment to the company's core values, including integrity, respect, collaboration, and innovation.
• Actively contributes to a positive and inclusive work environment, supporting colleagues and promoting a culture of mutual respect and teamwork.
• Engage in continuous improvement initiatives, striving for operational excellence and efficiency.
• Promote sustainable practices within the workplace, including waste reduction, recycling, and energy conservation.
• Participate as applicable in workshops, training sessions, and other activities aimed at fostering a culture of continuous improvement and lean thinking.
• Participate in regular training and complete all training on time.

Qualifications Education

• High school diploma or equivalent required.
• Certificate or degree with a focus on electrical engineering or related fields preferred.

Experience

• Minimum of 2 years of experience coordinating equipment control activities, preferably in the medical device industry or with an electrical background.
• Previous experience coordinating calibration activities for electrical equipment is essential.
• Familiarity with Oracle and Agile systems preferred but not required.

Skills

To excel in this role, the candidate should possess the following skills:

Technical Skills:

• Strong understanding of calibration and preventive maintenance processes.
• Familiarity with basic electrical instruments and their calibration requirements.
• Proficient in using equipment control systems and databases.
• Communication and Interpersonal Skills:
• Excellent written and verbal communication skills.
• Ability to train and support cross-functional teams on equipment control systems.
• Strong collaboration skills to work effectively with internal stakeholders and external suppliers

Organizational and Analytical Skills:

• High level of attention to detail to ensure accuracy and compliance.
• Strong prioritization and time management skills to meet deadlines.
• Analytical mindset to identify trends and resolve calibration-related issues.

Technical Proficiency:

• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to generate reports and analyze data to support decision-making.

Problem-Solving Abilities:

• Capability to initiate and manage out-of-tolerance investigations with thorough documentation.
• Proactive approach to identifying and resolving calibration logistic challenges.

Adaptability and Independence:

• Ability to work independently with minimal supervision while adhering to established protocols.
• Flexible and adaptable to evolving business needs and regulatory requirements.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sit; use hands or fingers, to handle or feel objects, tools, or controls.
• Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Lifting/pushing/pulling and carrying products weighing up to 45 pounds
• Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
• Potential Exposure to hazardous chemicals or other materials.
• Safety Shoes compliant with site specific policies/procedures must be worn in designated areas
• Potential Exposure to blood.
• Exposure to biological specimens (biohazards).
• Other (please specify): Hepatitis B vaccination required.
• Exposure to biological specimens (biohazards).
• Other (please specify): Example: Hepatitis B vaccination required.