Jobs

Description

Hours: 37.5-hour work week

Location: NYC, or Tampa Location or Remote EST only

Home Office – Hybrid preferred

Education:

• Bachelor's Degree Required

Experience: 3+ years of work experience

Job Summary

• We are looking for a full-time Production Coordinator to support the execution of Direct Mail and Print Campaigns, as well as management of our Stationery ordering platform and warehousing.
• This role coordinates production phases end to end — from intake through procurement, execution, delivery and warehousing — while managing tight deadlines, vendor relationships, and quality control across multiple concurrent jobs.
• The ideal candidate is highly organized, detail oriented, a fast learner and comfortable managing multiple priorities to deliver within established timelines, has a strong customer-service orientation, and the ability to catch and resolve errors before they reach production. 
• Preference for the candidate to have prior experience in direct mail & print production. 

Key Responsibilities

• Production Coordinator - Track multiple Direct Mail, Print and Stationery campaigns concurrently and monitor progress to keep all jobs on track and delivered on time with reporting as needed
• Production & Quality Control - Meticulously review artwork, data files, vendor proofs, and programming instructions to catch and resolve errors, ensure quality standards are met across all print and direct mail workflows
• Financial Management - Prepare and obtain job estimates, analyze costs, make vendor recommendations to stakeholders, execute purchase orders, perform invoice reconciliation, manage postage and support financial tracking
• Compliance - Serve as compliance liaison for programs as needed
• Inventory Management - Manage inventory levels and monitor stock to support uninterrupted supply
• Vendor Management - Coordinate with print, stationery and mail vendors to prepare & and make vendor recommendations to stakeholders and hold vendor partners accountable to quality and delivery standards
• Vendor Contracts – Support vendor contracts and Statements of Work (SOWs) in partnership with sourcing/procurement and business teams
• Subject Matter Expert (SME) – Grow to become the SME for supported platforms, document processes and workflows, and results reporting

Required Qualifications

• Strong project & process management and organizational skills
• Exceptionally detail oriented with strong proofreading skills
• Data mindset as applied to direct mail variable data programming instructions
• Key Competencies
• Highly organized and detail-oriented, with a bias toward action
• Solution-focused to identify problems and bring solutions
• Technologic aptitude to have comfort leveraging operating platforms such as Microsoft Office, Adobe Workfront, Ariba, and AI tools
• Client-focused communicator
• Preference of experience within insurance, financial services or other regulated industries
• Preference of working knowledge of print production, direct mail coordination, or a related production/operations role