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Program Manager
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Menlo Park, CA 94025
3 Months, Contract
Completely Remote
Job Summary
- Job Title:
- Program Manager
- Posted Date:
- Aug 31, 2026
- Duration:
- 3 Months, Contract
- Shift(s):
-
08:00 - 16:00
- Salary ($):
- 70.00 - 75.00 per Hourly (compensation based on experience and qualifications)
- We care about you! Explore Rangam’s benefits information
Talk to our Recruiter
- Name:
- Ashish Khan
- Email:
- ashishk@rangam.com
- Phone:
- 908-224-9421
Description
Remote, open to onsite Menlo Park or NYC
Hours per week: 40; Days per week: 5
Must Have Skills
- Hands-on experience administering or enabling event management platforms, specifically
- Experience with Rainfocus
- Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
- Experience defining and tracking metrics and running programs to improve operational performance
Nice to have skills
- Experience with Splast or Cvent
- Strong stakeholder communication, documentation, and training delivery skills
- Enablement/Change Management experience
- Training experience
- Marketing, specifically with events experience
Summary:
Drive adoption and change management for client's transition to RainFocus as the events platform. Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms.
Job Responsibilities:
- Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams
- Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters
- Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity
- Serve as the primary point of contact between client stakeholders and the RainFocus vendor team; triage enablement workstreams
- Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements
- Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership
- Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition
Must Have Skills
- Hands-on experience administering or enabling event management platforms, specifically
- Experience with Rainfocus
- Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
- Experience defining and tracking metrics and running programs to improve operational performance
Nice to have skills
- Experience with Splast or Cvent
- Strong stakeholder communication, documentation, and training delivery skills
- Enablement/Change Management experience
- Training experience
- Marketing, specifically with events experience
Education/Experience:
- 5+ years of experience in change management, enablement, marketing or events operations, or program management
- BA/BS degree in Marketing or Communications, nice to have but not a requirement.
- Meta Marketing or Sales experience is nice, but not required.
As part of our recruitment process, we may use automated tools or AI-enabled technologies to assist with resume screening and candidate matching. These tools help our recruitment team review applications more efficiently, but they do not make hiring decisions. All final decisions are made by human reviewers.