Hours: M – F  8am – 4:30pm CST

Preference is to be onsite, but remote will be considered, provided the candidate has EPIC experience

The biggest requirement for this role is experience with Epic, specifically the Cheers/CRM and/or MyChart modules.

• The Sr. Product Manager partners with Customer Care stakeholders and Epic delivery teams to translate business needs into effective, scalable solutions within the Epic EMR.
• This position leads business requirement gathering, analyzes the problem space to define user stories, acceptance criteria, and ultimately verifies the work generated by the development teams meets the stakeholders’ requirements.
• This role owns the product vision, roadmap, and backlog for a defined set of Epic-based capabilities, guiding initiatives from intake and prioritization through implementation and delivery.
• Serving as a key bridge between business partners and technical teams, the Sr. Product Manager brings strong Epic and Agile expertise to assess requests, shape solutions, and drive execution.
• The ideal candidate is a strong stakeholder partner, process-oriented, and comfortable balancing strategic problem-solving with hands-on product delivery in a complex, cross-functional environment. Experience with Epic modules Cheers, CRM, and/or MyChart is highly preferred.

Additional Information : The Epic Product Management team translates the needs of the business to the EPIC Delivery team, which is the technical team responsible for execution.

Top 3 Required Skills (must haves)

• EPIC , Cheers is the EPIC CRM; and/or
• MyChart experience
• Experience must equate to minimum of 3 years of experience (candidate possibly may have moved to an analyst position, but still must have this required experience)

Top 3 Preferred Skills (nice to haves)

• Product Management
• Knowledge of Scrum, Agile
• Confluence/Jira (a big plus)
• Certification or education requirements: Bachelor’s degree