CA – Menlo Park – Hybrid

Open to other locations? New York - Hybrid

Must-Have Skills             

• Strong road mapping experience (ads or commerce) and working with a team of engineers, project and program management
• Product Management, Consulting, Technical Program Management
• Strong product first and customer centric mindset.
• Experience operating in early-stage or pre-product-market-fit environments where scope and process are still being defined

Nice-to-have Skills          

• Experience in enterprise B2B or platform go-to-market environments
• Bringing AI to improve systems and processes
• Familiarity with business messaging or conversational commerce products

Years of Experience: 10+ years

Degrees/Certifications Required: Technical disciplines preferred 

Job Description

• Program management support for client's Business Engineering team, scoped to the Business Messaging monetization priority area within the Enterprise horizontal.
• The worker will provide coordination and execution support across a defined set of cross-functional programs connecting advertiser and client insights to product workstreams in the business messaging monetization space.

Scope of Services

• Coordinate delivery across defined cross-functional Business Messaging monetization programs, tracking milestones, dependencies, and status across engineering, product, and business partners
• Maintain end-to-end project plans and schedules for assigned programs, including timeline tracking and dependency mapping
• Document and route client and advertiser insights into the relevant product workstreams for the business messaging monetization area
• Track and surface program risks, blockers, and dependencies to the assignment manager
• Prepare and maintain program status reporting, including tracking against defined program metrics and KPIs for the assigned workstreams
• Maintain program documentation, process artifacts, and operating cadence materials for the assigned programs
• Coordinate with legal, policy, and compliance reviewers as required for assigned program deliverables

Skills and Experience required

• Strong program or project management experience in technology, digital advertising, or a comparable domain
• Demonstrated experience coordinating cross-functional programs in a large, matrixed, global organization
• Strong product first and customer centric mindset. Experience operating in early-stage or pre-product-market-fit environments where scope and process are still being defined
• Strong written and verbal communication; able to produce clear status reporting for technical and business audiences
• Analytical skills sufficient to work with program data and translate it into reporting and recommendations
• Experience coordinating across multiple geographies or regional teams with competing priorities

Preferred Qualifications

• Familiarity with business messaging or conversational commerce products
• Experience in enterprise B2B or platform go-to-market environments
• Experience with AI/ML product adoption in enterprise contexts
• Experience building operational tooling or automation to improve program efficiency

Key Projects/Day-to-Day Responsibilities:

• Support in Accelerating business success
• Ensuring strong operational execution on our programs
• Supporting roadmapping and product alignment processes
• Dtrong roadmap and robust opportunities for client insights
• Strong coms with engineers on the program
• Integrating AI best practices

Additional Notes

• Company experience – Google, Toolios, Salesforce.
• Start ups related to ads or commerce