Fully Onsite, 5 days a week - US - CA - Burlingame

Must-Have Skills             

• Program/operations management — running an executive experiences center day to day, including supplies, inventory, and product showcasing
• Cross-functional relationship building and stakeholder coordination Exceptional attention to detail plus strong written and verbal communication, including comfort interacting directly with senior/C-level executives

Nice-to-Have Skills         

• Prior experience at the company or elsewhere in the tech industry
• Background in events, executive engagement, or high-touch customer programs Comfort operating in ambiguity at a rapid pace while juggling multiple projects at different stages

Minimum Years of Experience 6+

• The Executive Engagement team designs and delivers highly curated immersive engagements that inspire and empower senior executives to advance their transformation goals. Our programs drive long-term alignment, accelerate business outcomes, and strengthen client's position as a trusted technology partner.  
• Executive Experiences Program Manager is responsible for the management and delivery of world-class Executive briefings for partners and clients.
• The successful candidate will be supporting day-to-day management of the Executive Briefing Program in Burlingame and providing operational support to the global program.

This is a fixed-term role (leave of absence cover) reporting to the Global Head of Executive Engagement.

Responsibilities

• Own the end-to-end logistics, coordination, and ongoing management of the Burlingame, CA Executive Briefing Center, including on-the-day, on-site coordination with internal cross-functional partners.
• Serve as the central point of contact to all internal stakeholders (e.g., Facilities, Security, Culinary, A/V, etc.) involved in delivery and execution of briefings in the Burlingame, CA Executive Briefing Center.
• Partner closely with Executive Engagement Leads and sales teams to deliver high-impact, memorable executive experiences in line with broader business goals.
• Manage vendor relationships and inventory supply related to the Burlingame, CA Executive Briefing Center.
• Manage systems, tooling, and reporting for the global Executive Briefing Program.
• Identify and document process improvements that carry forward.
• Support management and creation of Executive Briefing Program assets and resources to drive internal awareness and external demand.
• Apply industry best practices for Executive Briefing Programs by utilizing systems, processes, and frameworks that increase operational efficiencies.

Minimum Requirements

• 6+ years in executive engagement, events, or program management.
• Experience as the on-site owner during live executive events, including real-time problem resolution.
• Strong stakeholder management and cross-functional collaboration.
• Comfort building and maintaining trackers, dashboards, or reporting in Google Sheets.
• Excellent written, verbal, and interpersonal communication.
• Strong organizational skills and meticulous attention to detail.

Preferred Qualifications

• Experience in global, cross-regional collaboration.
• Vendor and hospitality management experience.
• Familiarity with AI tools for operational efficiency.
• Knowledge of Wearables and other Consumer Electronics technologies.

Key Projects/Day-to-Day Responsibilities:           

• Operational management of the executive experiences center Managing supplies, inventory, and product showcasing
• Running high-touch engagements for C-level executives and visiting customers Cross-functional coordination across partner teams
• Managing multiple concurrent projects at varying stages Providing clear, proactive communication to stakeholders

Any companies they would like to see on resumes          

• Previous the tech industry — particularly those coming out of events, executive engagement, or high-touch customer programming functions.

What does success look like for this assignment

• Smooth, error-free execution of executive engagements and center operations Attention to detail and reliability across multiple simultaneous projects
• Quality of cross-functional relationships and stakeholder communication Ability to ramp fast and operate independently in an ambiguous, fast-paced environment

What makes this role attractive to top talent, and what unique value does it offer to the ideal candidate?             

• Direct exposure to C-level executives and high-profile customer engagements Ownership of a flagship executive experiences space at a major technology company Highly visible, relationship-rich role with broad cross-functional reach
• Hands-on experience with the company's products in a showcase environment

Value added or experience gained          

• Executive-level program management experience at scale, a strong cross-functional network, and a portfolio of high-touch event and engagement delivery at a leading tech company.

Are there any types of candidate profiles or skills that may not be the right fit for this team?  

• Junior candidates — 1–2 years of experience will not be considered
• Anyone unable to meet the on-site requirement in Burlingame (3+ days per week) Candidates who need heavy structure or struggle with ambiguity and rapid pace Candidates uncomfortable interacting with or supporting senior executives

Are there any immediate disqualifiers or red flags that stand out?          

• Fewer than 6 years of relevant experience
• Not local to or unwilling to commute to the Burlingame site
• No experience in events, executive engagement, or high-touch program work Weak written or verbal communication, or a track record of detail misses