REMOTE

• The Veeva Network Data Steward is responsible for ensuring the accuracy, completeness, consistency, and integrity of contact master data across Veeva Network and related enterprise systems.
• This role serves as a key custodian of customer and contact data, supporting business operations by maintaining high-quality data standards and driving continuous data quality improvements.
• This position plays a critical role in enabling trusted contact data, improving operational efficiency, and enhancing business decision-making through high-quality master data management practices.

Duties and Responsibilities

• Reviewing, approving, and processing contact data creation, modification, merge, and deactivation requests in accordance with defined standards and service level agreements.
• Maintaining integrity, accuracy, completeness, and consistency of contact master data across Veeva Network and integrated systems.
• Executing data quality controls, validations, audits, and monitoring activities to identify and resolve data issues.
• Supporting data governance initiatives by enforcing data standards, policies, and stewardship best practices.
• Collaborating with internal stakeholders and external vendors to ensure accurate and timely updates to customer and healthcare professional (HCP) data.

Skills:

• Excellent computer skills (Microsoft office suite)Strong knowledge
• Demonstrated ability to learn and build a strong operational knowledge of client's systems which include Master Data Management, Veeva CRM, Salesforce Service Cloud, client Shop, and Veeva Network.
• History of successful performance.
• Strong Analytical skills.
• Process discipline and attention to detail
• Knowledge / work experience with CRM environments and Master Data Management including SAP preferred

Education:

• Bachelor’s Degree from an accredited institution or a High School Diploma with 3 years of experience in customer service, data operations or master data management required